Take Control of Your Gambling with LEON Responsible Play Tools

LEON Casino makes responsible gambling tools available so you can manage your play before it becomes harmful. This page shows you what you can do, what we specifically provide, and where you can get extra support.

The Safety Measures We Put in Place for Aussie Players

LEON Casino is committed to promoting responsible gambling and raising awareness about addiction risks and prevention methods. To support you, we provide customer-driven deposit limits, customer-driven wagering limits, self-exclusion options, underage access protections, and links to support organisations.

If we notice signs that your gambling is getting out of hand, our team may step in to temporarily limit your account for your own protection.

Spotting When Gambling Is Starting to Cause Harm

The sooner you spot the signs, the easier it is to step in. LEON Casino treats gambling as entertainment, not as income, and LEON Casino encourages you to check your behaviour honestly.

What Responsible Gambling Means to Us

Responsible gambling means staying in control of your money, your time, and your decisions while using our services for entertainment. LEON Casino encourages you to avoid gambling with money you cannot afford to lose, monitor your activity, use our limits, and take regular breaks.

Quick Checklist: Signs You May Need to Slow Down

Ask yourself these quick questions to see if it’s time to take a breather:

• You are losing money you cannot afford to lose.
• Gambling is affecting your mental health or emotional balance.
• You are chasing losses by continuing to gamble.
• You are neglecting work, family, or other responsibilities.
• Gambling is causing conflict in your relationships.
• Long sessions are affecting your health or leaving you exhausted.

Use These Controls to Manage Your Play

LEON Casino provides a range of straightforward, easy-to-use account controls to keep your betting safe and fun.

Controls You Can Turn On from Your Account

LEON Casino gives you direct access to strict deposit and wagering limits straight from your account profile.

Set a Deposit Cap

Go to your account profile and set a daily, weekly, or monthly deposit limit. You can reduce that limit at any time, and the change applies once you click Apply on the Manage deposit limits page. The default value is none.

Set a Loss Control Plan

While we focus on deposit and wagering caps, these tools are fully designed to keep your spending and loss exposure in check. If you want tighter control over spending, our documented options are deposit limits, wagering limits, self-exclusion, and written requests to support where needed.

Set a Wagering Cap

You can also set a daily, weekly, or monthly wagering limit in your account profile. A wagering limit simply caps the total amount of AUD you can bet over your chosen timeframe. You can lower these limits at any time, and the default value is none.

Pause Your Play or Self-Exclude

If you need a break, go to the Manage Deposit Limits page and use the self-exclusion route described in our policy. Setting your deposit limit to 0 for six months creates temporary self-exclusion and cannot be lifted before that period ends. Setting your deposit limit to 0 indefinitely creates permanent self-exclusion.

You can also send a written notice to our support team to request self-exclusion. Once limits are in effect, they cannot be lifted before the end of the selected period.

Shut Down Your Account Completely

If closing your account is the right step for you, send us a written request via email. Before your account is fully closed, our team will ensure any remaining funds are transferred back to you quickly, in line with our fast withdrawal limits.

How We Protect Minors on Our Platform

LEON Casino does not permit minors to gamble on our site. Gambling under 18 is illegal, minors cannot open accounts, and we carry out routine identity checks for age verification. If someone under 18 is found using our site, the account will be locked and the balance forfeited.

To reduce the risk of access by minors, LEON Casino encourages parents and guardians to:

• Check guidance from the Family Online Safety Institute.
• Install Net Nanny parental control software.
• Install Cyber Patrol parental control software.
• Supervise home internet and device use.

Where to Go for Help Outside Our Platform

If your gambling is becoming hard to manage, use external support as early as possible.We strongly recommend reaching out to these professional support services:

• Responsible Gambling Council Self-Assessment Quiz;
• Gambling Therapy;
• Gamblers Anonymous;
• GamCare.